Scott Mosby met with a couple at their historic Central West End home in the city of St. Louis. Their home was ready for a remodeling makeover, so many topics were covered during the Consultation, including the Mosby Design-Build Process.

Educating a client on how to get exactly what they want from a remodel is one of our top priorities, and all “teachers” love a good “student.” After the meeting, the homeowner sent an e-mail to Scott asking for more details about our process.

They asked some really great questions that inspired Scott to synthesize how our design-build process benefits a homeowner who wants the most value for their remodeling dollars.

For example, the client asked about the advantage of Mosby’s process vs. getting multiple bids from general contractors. Part of Scott’s reply was:

“The lack of planning and preparation before construction begins results in many surprises, change orders, crises in the middle of the job, missed completion times, and an increasing budget due to lack of clarity. Without planning, understanding, and selections, there really is no budget or possibility of meeting a completion date. Planning enables positive performance. Lack of planning assures lack of satisfactory achievement.”

It was an honest and inspiring exchange between a homeowner and a remodeler, highlighting that it’s about building relationships and trust before building a project. You can read the homeowner’s questions and Scott Mosby’s answers by clicking here.

Related posts:

1. Myth vs. Wisdom: AN HONEST REMODELING TIME LINE
2. Remodeling Change Orders
3. Mosby Part of a Kirkwood High School “Remodel”
4. Tour Mosby’s New Office
5. Remodel Your Garage

Learn the Art of Living at CallMosby.com.

This entry was posted on Thursday, August 21st, 2008 at 9:24 am and is filed under remodeling, repairs & advice. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.