Mosby Wins a BBB Torch Award
November 4th, 2009
Mosby Building Arts' Planning & Design manager Bill Wakefield (left) with president Scott Mosby and their BBB Torch Award.
Mosby Building Arts is honored to have received a 2009 BBB Torch Award for honest business ethics and exceptional customer satisfaction.
The customer service intent of the Better Business Bureau award means so much to us because our vision is proudly stated as, “Make a positive difference in people’s lives everyday.” Or as our president Scott Mosby explains, “We think differently about remodeling; we know it’s not just about floorplans, selections and construction schedules. We help people improve their lives by improving their surroundings, so the people come first.”
Our approach to client service is unique in the remodeling industry, because projects are a team effort including us and the homeowner. “We do things with you, not to you,” says Scott with a chuckle. “Our approach is less painful and more sympathetic. We help you avoid the confusion and trouble often associated with home improvements. ”
The BBB was impressed with the continual training and process improvement of our deep bench of Mosby professionals. This translates to serving the best interests and long-term needs of our clients. Scott summed it up as, “We’re on the same team together with our clients.”
See photos from the BBB Torch Award ceremony.
See video from the BBB Torch Award ceremony.
Mosby Building Arts thanks the Better Business Bureau for bestowing an honor that represents an ethical and professional commitment to our clients and our community. Good projects come from good relationships, and the Torch Award is a testament of respect for our clients.
Related posts:
- Mosby Wins Architect & Design Award
- Mosby Remodel Wins 2 Awards
- Mosby Wins 2 Homer Awards
- Mosby Wins Chrysalis for Best Sunroom
- Scott Mosby Receives His CAPS of the Year Award
Learn the Art of Living at CallMosby.com.
